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Privacy Policy
Effective Date: January 1, 2024 | Last Updated: January 1, 2024
1. Introduction
True Travel Vision ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website truetravelvision.xyz or use our services.
By using our website or services, you consent to the data practices described in this Privacy Policy.
2. Information We Collect
Personal Information: We may collect the following personal information:
- Name (first and last name)
- Phone number
- Email address
- Travel preferences and destinations
- Communication preferences
- Any other information you voluntarily provide
Automatically Collected Information:
- IP address and device information
- Browser type and version
- Pages visited and time spent on our site
- Referring website addresses
- Cookies and similar technologies data
3. How We Use Your Information
We use collected information for:
- Providing and improving our travel planning services
- Communicating with you about your inquiries and bookings
- Customizing travel recommendations
- Sending marketing communications (with your consent)
- Analyzing website usage and improving user experience
- Complying with legal obligations
- Protecting against fraud and security threats
4. Legal Basis for Processing (GDPR)
For EU residents, we process your personal data based on:
- Consent: When you provide explicit consent for marketing communications
- Contract: When processing is necessary to fulfill our services
- Legitimate Interest: For improving our services and website functionality
- Legal Obligation: When required by law
5. Information Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who assist in providing our services
- Travel Partners: Hotels, airlines, and local operators (only as necessary to fulfill your bookings)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with mergers, acquisitions, or sale of assets
6. Your Rights (GDPR)
If you are an EU resident, you have the right to:
- Access: Request access to your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your personal data
- Portability: Request transfer of your data
- Restriction: Request limitation of processing
- Objection: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw consent at any time
To exercise these rights, contact us at [email protected]
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure.
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Typically:
- Contact information: 3 years after last interaction
- Marketing data: Until you withdraw consent
- Website analytics: 26 months
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.
10. Cookies and Tracking
We use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings. See our Cookie Policy for more details.
11. Children's Privacy
Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new Privacy Policy on our website and updating the "Last Updated" date.
13. Contact Information
For questions about this Privacy Policy or to exercise your rights, contact us:
- Email: [email protected]
- Phone: +1 (555) 123-TRAVEL
- Address: True Travel Vision, Privacy Officer
14. Supervisory Authority
If you are an EU resident and have concerns about our data processing, you have the right to lodge a complaint with your local data protection supervisory authority.